Overview - Process Improvement
Process improvement for a more efficient and effective public service
According to the recently released Blueprint for the Reform of Australian Government Administration:
'In a tight fiscal environment it is particularly important to drive efficiencies to increase productivity and to minimise the impost on taxpayers'.
The question now facing public servants at all levels of Government is: How do we drive efficiency?
Process improvement is one of the key ways to drive down costs and increase efficiency. It is, however, often something that is much more easily said than done.
The Process Improvement in the Public Sector Conference has been organised to assist organisations with their process improvement initiatives. Featuring a series of presentations from those organisations leading the way in this area, and complemented by a series of workshops from some of Australia's leading thinkers in this space, it will provide you with the advice you need to implement and enhance process improvement initiatives, and ultimately develop more efficient organisations.
If you're responsible for process improvement, either overall or within a specific area, then this conference is a must. Don't miss out on the opportunity to learn from the experience of others, develop your skills and benchmark your initiatives.
You will learn:
- How leading Commonwealth, State and Local Government organisations are streamlining their processes
- How to select the most appropriate process improvement methodologies
- How to foster operational excellence within public sector organisations
- Why Shared Services make sense and how to maximise value of the Shared Services function
Who will attend:
Senior representatives from Commonwealth, State/Territory and Local Government with specific responsibility for:
- Business Improvement
- Business Excellence
- Corporate Services
- Reform
- Operations
- Business Planning
As well as senior representatives with responsibility for:
- ICT
- Purchasing / Procurement
- Asset Management
- Maintenance
- Accounts Payable
- HR
- Shared Services
- Risk
- Governance





